ILVE 30" Nostalgie II Single Oven Dual Fuel Range UP30NMP
Flexible financing available. Pay over time at checkout — subject to credit approval. See financing options
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Talk to a real appliance specialist about pricing, freight and lead time. Mon–Fri, 9AM–6PM EST. Quote requests are answered within one business day.
Shipping & delivery on this item
- Free shipping. No freight surcharge on this item.
- Leaves the warehouse in 3–7 business days. You get a tracking number by email as soon as it ships.
- This is a freight item. It ships on a pallet with a freight carrier, who will contact you to schedule delivery. Delivery is to the curb or driveway — plan to have help to move it inside. Installation is not included.
- Inspect it before you sign. If anything is damaged in transit, email support@morealis.co right away with your order number and photos, and we take care of it.
Need it by a certain date, or not ready for delivery yet? Call (800) 441-9246 — we can hold your order and ship when you're ready. Full shipping policy
Shipping policy
Shipping policy
Most of our orders will be shipped via USPS & FedEx, UPS or 3rd party LTL Freight Shipping.
Typically, each brand has different lead times. For instance, Forte has 8-10 business days. ZLINE Appliances have 5-7 business days. Other brands can take up to 10-15 business days, depending on the brand you are interested in purchasing.
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Destination
Estimated Shipping Times
United States
5-15 business days (UPS, USPS, FedEX)
Canada
7-25 business days (DHGATE, EMS)
Europe
7-25 business days (DHGATE, EMS)
Australia, New Zealand
7-25 business days (DHGATE, EMS)
Mexico, South America, Central America
7-25 business days (DHGATE, EMS)
Russian Federation
7-25 business days (DHGATE, EMS)
Hong Kong, China
7-25 business days (DHGATE, EMS)
All delivery dates are given as estimates on our website. Delivery dates are not guaranteed and are subject to change depending on the availability of delivery appointments, warehouse processing times, and courier shipping times.
Consequently, these shipping times are only estimates, and your location will determine the precise delivery time. If you have any further queries, get in touch with us at
Yes. Once your order ships, you will receive an email containing your tracking information. Once you receive that email, you can consistently update yourself through our ‘Track your Package’ tab up above for full clarity and to prevent your package from getting lost. If you haven’t received tracking info within 5 days, please feel free to contact us and will work something out.
WHY IS THERE SHIPPING FEES ASSOCIATED WITH MY ORDER?
Due to unforeseen circumstances, there may be times that the vendor of your order may incur an additional charge on your item(s) due to the specific region of where you are shipping your order to. If that, or for any other reason, such may incur, we will reach out to you to quickly alert you of the additional fees associated with your order.
Under these circumstances, you are eligible for a full refund with your order if you choose to not proceed with your order or you may choose to add it to your costs in which we will send you an invoice via email or reach out to you over the phone.
Any additional charges imposed by the shipping carrier are the responsibility of the customer. These can occur when customers ask the courier to perform extra services or request a later delivery date. We have no control over them, and the carrier will charge you for them.
Did you refuse your shipment? Shipments that are refused will be returned to the warehouse and will be treated as a return right away. As per our return policy, there will be a restocking fee applied to your order.
We do not ship to PO Boxes.
We do not ship to Alaska, Hawaii, Puerto Rico, Guam, Northern Marina Islands, United States Virgin Islands, any outlining mainland USA islands.
If you have any additional questions on incurring additional shipping fees, feel free to contact us by email or phone for further clarification.
CAN I CANCEL MY ORDER?
Yes, you are eligible to cancel without penalty within 12 hours of your purchase!
If for any reason you changed your mind and decided you do not want your order, you may cancel and receive a full refund within 12 hours of your purchase.
Once 12 hours has gone up, our team may have processed your order and we may be unable to cancel your order immediately. However, once you receive your item, you have 30 days to return your item to us (please make sure you return the item in its original condition) and you will receive a full refund. If the item arrives damaged or not in original condition (evidence will be provided), we have the right to charge a restocking fee of 15% depending on the severity of the issue. All communication will be properly communicated via support@morealis.co.
(Choose the "Free Return" option at shipping checkout to have a return label provided and your return shipping cost voided.) If you do not choose this option, you are responsible for shipping the item back at your own cost in addition to restocking fees (if applicable).
I HAVE ENTERED AN INCORRECT ADDRESS!
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at shop@morealis.co. If the address is wrong, we can correct this within 24 hours.
LTL Freight Shipments
All orders for appliances are delivered via freight or LTL. The shipping carrier will schedule a call for delivery to arrange shipments using Freight or LTL. A person who is 18 years of age or older must be present to sign for and accept the delivery of the order at the time of delivery.
One delivery attempt is included in the shipping price; if the first attempt is unsuccessful and a second delivery attempt is necessary, the customer will be charged an additional delivery fee determined by the shipping carrier.
Delivery Window:
If you want to change your shipping address, you cannot do so after an order has been shipped. In some circumstances, we can reroute the address, but we may charge an additional fee for such service requests. We have no control over that fee; it is ultimately set by the shipping company. Depending on the carrier, the average fee can range from $100 to more than $500.
The carrier will provide options to deliver your freight order. If you are unable to accept the delivery, the carrier will return the item back to the sender of the shipment or will begin to charge a storage fee.
If the package is refused and returned to the sender, it will be treated as a return and a restocking fee will apply, as per our return policy.
What happens if my package arrives damaged?
Item arrived damaged?
It is your responsibility to inspect products that are delivered to you to determine if your items have any damage or defects. You MUST notify us via email of damage or defects within 5 business days of accepting delivery. There are NO EXCEPTIONS.
If you notify us of damage or defects within 5 business days of delivery:
- Email us at support@morealis.co to report the damage. If you call us we will ask for you to send an email for documentation purposes.
- We will offer free replacement parts, a discount to keep the item as is, or allow a refund/replacement.
- We are an online only dealer and are unable to perform or coordinate repairs for damaged items.
- Your items cannot be used in any way to be eligible for replacement parts, a discount, or a refund/full replacement.
- If you choose to keep the item for a discount or to accept replacement parts, you have 3 business days to accept or reject the offer. You still cannot use your items during this time.
- Keep packaging, box, and items in case the item needs to be inspected by the freight carrier.
If you don't notify us of damage via email within 5 business days:
- We will not offer any refunds, free replacement parts, discounts, or exchanges under any circumstances. After 5 business days, we are outside of our time window to file claims with the freight carrier or manufacturer.
- We can sell you replacement parts for repair.
Please note, some of our products may arrive with residue on them, which is a byproduct of the manufacturing process. Morealis is not responsible for the costs associated with cleaning or removing manufacturing residue from delivered products.
There are NO EXCEPTIONS.
Parts missing?
If your item received parts that are missing, please contact us immediately at support@morealis.co and we will get you a replacement and the rest of the parts sent to you right away.
Product Never Arrived? (if applicable)
We understand how important it is for you to get your item so please allow 1-2 business days for your order to be successfully automated in our systems.
Need to Track Your Order? Click here!
If you are looking to track your order or need more information on your order, please use our track your orders page to locate information about your order.
In addition, please make sure to ask your neighbors or anyone around your neighborhood that may have potentially received the item from the postal carriers.
If your tracking number hasn't updated in the system yet, and you're worried about your order, feel free to give us a call (800) 441-9246 and dial extension 2. In addition, you can also live chat us and we will get back to you as soon as we can to help follow up with your order. :)
If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours :)
For more information on our Returns Policy, click here!
For more information on our Shipping Information, click here!
For more information on our Privacy Policy, click here!
For more information on our Terms and conditions Policy, click here!
Returns
Returns
At Morealis, we understand how important it is for you to find the right product for your home. Simply email us at support@morealis.co or call us on the number down below!
A minimum restocking fee of 15% will be applied to any Returns.
All returns must be reported within 30 days of delivery. If your return exceeds the 30-day mark, we will not honor the return request.
Forno: Returns accepted up to 30 days after delivery. Damage must be reported upon taking delivery and delivery should be refused if your order is damaged! A 30% restocking fee per product may apply for customer remorse returns. Returns are not accepted for products that have been unboxed or installed.
Forte | ILVE: Returns are accepted for up to 30 days after delivery. A return shipping and a 15% restocking fee per product may apply. Returns are not accepted for products that have been unboxed, used, or installed! For products that arrive damaged, damage must be documented with photos and the delivery must be refused.
Returns
Here's how to get started on your return:
1. To start your return, please email us at support@morealis.co with the subject headline: "Return, Order #" and please state the reason for your return in the body of the email.
2. Let us know the reason why you're initiating the return. If it was any fault on our end, such as product damage upon arrival, please let us know as soon as possible so we can correct our mistake. (Please read policy down below for more details)
3. When repackaging the item, please make sure your item is unused, doesn't have obvious signs of wear and tear and has never been opened from its individual plastic wrap. If we receive the item(s) back and such conditions are broken (evidence will be taken), then there may be additional fees of up to 15% your order amount.
4. Please be ready to submit evidence by taking photos of your item(s) if we request that of you via email, in case we need more context of your situation. Please expect us to request 3-5 images, clearly highlighting issue/damage of the product.
5. The customer must pay all costs related to return shipping even if they chose free shipping at checkout. The only instances in which customers do not have to pay for return shipping is if the item arrives damage upon arrival (see more information down below) or there was any fault on our behalf (we will contact you via email under specific circumstances at all times).
To ship it back to us, you can either contact us and we'll provide you a return shipping label (additional fees of the shipping label cost will be deducted from your refund) or you can ship it back to us and once we process and approve the return, you’ll be automatically refunded on your original payment method.
6. If we were unclear or you still have any additional questions, email us at support@morealis.co or call us at (800) 441-9246.
Parts Missing?
If for any reason you received your order and there are parts missing from your order, please contact us immediately at support@morealis.co and we will issue out a replacement order for your missing parts right away.
I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow 1-3 business days for us to process and produce your order in time for your order to ship out. You can track your order here.
Changed your mind?
If for any reason you changed your mind and decided you do not want your order, you may cancel and receive a full refund within 12 hours of your purchase. Once 12 hours has gone up, our team may have processed your order and we may be unable to cancel your order immediately. If the item arrives damaged or not in original condition (evidence will be provided), we have the right to charge a restocking fee of 15% depending on the severity of the issue. All communication will be properly communicated via support@morealis.co.
Item arrived damaged?
It is your responsibility to inspect products that are delivered to you to determine if your items have any damage or defects. You MUST notify us via email of damage or defects within 5 business days of accepting delivery. There are NO EXCEPTIONS.
If you notify us of damage or defects within 5 business days of delivery:
- Email us at support@morealis.co to report the damage. If you call us we will ask for you to send an email for documentation purposes.
- We will offer free replacement parts, a discount to keep the item as is, or allow a refund/replacement.
- We are an online only dealer and are unable to perform or coordinate repairs for damaged items.
- Your items cannot be used in any way to be eligible for replacement parts, a discount, or a refund/full replacement.
- If you choose to keep the item for a discount or to accept replacement parts, you have 3 business days to accept or reject the offer. You still cannot use your items during this time.
- Keep packaging, box, and items in case the item needs to be inspected by the freight carrier.
If you don't notify us of damage via email within 5 business days:
- We will not offer any refunds, free replacement parts, discounts, or exchanges under any circumstances. After 5 business days, we are outside of our time window to file claims with the freight carrier or manufacturer.
- We can sell you replacement parts for repair.
Please note, some of our products may arrive with residue on them, which is a byproduct of the manufacturing process. Morealis is not responsible for the costs associated with cleaning or removing manufacturing residue from delivered products.
There are NO EXCEPTIONS.
Parts missing?
If your item received parts that are missing, please contact us immediately at support@morealis.co and we will follow up with the shipping carriers and get your item(s) to arrive to you or a replacement part if the item(s) is lost.
Product Never Arrived?
If your product has still not arrived, please give us a call at (800)-441-9246
Payment Options
Currently, we are using Shopify payments and Paypal as our payment gateways. We currently accept credit cards from Visa, Mastercard, Discovery, American Express.
Refunds (if applicable)
Once your return is approved and inspected, we will send you an email to notify you that we have received your returned item. Please note that it can take 5-10 business days for your banks or credit card companies to process the credit and to have it appear back in your bank account.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Note, it may take 4-7 business days for refunds to be displayed on your account.
If the time period has expired and still no credit has been issued, please contact support@morealis.co to follow up.
After that, we will contact your bank and figure out for you. There is often some processing time before a refund is posted.
If you’ve done all of this and we ask you for your patience and we will get back to you as soon as we can at support@morealis.co.
Address:
Morealis,Inc.
1611 N Interstate 35E, ste 412If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours :)
For more information on our Returns Policy, click here!
For more information on our Shipping Information, click here!
For more information on our Privacy Policy, click here!
For more information on our Terms and conditions Policy, click here!
Warranty
Warranty
Every unit is new, in the original carton, and covered by the full Thor Kitchen manufacturer warranty. Register it with Thor Kitchen after delivery; warranty service is handled by Thor's nationwide network.
Specifications
| Model / SKU | UP30NMPEGB |
|---|---|
| Brand | ILVEUSA |
Comparing this against another model? Call (800) 441-9246 or request a spec comparison — a specialist will put the two side by side for you.
About this product
ILVE Nostalgie II 30 – Timeless Elegance Meets Professional Performance
Designed for those who appreciate both classic aesthetics and modern culinary excellence, the ILVE 30" Nostalgie II Series Freestanding Dual Fuel Range brings the best of both worlds into your kitchen. Featuring handcrafted Italian craftsmanship, powerful cooking capabilities, and luxurious details, this range ensures an exceptional cooking experience. With its elegant design, customizable finishes, and professional-grade functionality, the Nostalgie II is more than just a range—it’s a statement piece.
ILVE Nostalgie 30 Features & Benefits
Unmatched Performance & Precision
- Dual Gas Burners with Up to 25,000 BTU – Experience exceptional power and precise heat control for all your cooking needs, from a delicate simmer to a high-intensity sear.
- Multi-Gas Burners with Tilted Flame – Designed for optimal heat distribution, the tilted flame ensures efficient cooking, maximizing surface coverage for consistent results.
- Brass Flame Spreader with Nanotechnological Treatment – Coated with a non-stick, easy-to-clean finish, this durable brass burner enhances efficiency while maintaining an elegant Total Black look.
- Integrated Knob Ignition – Quick and effortless ignition is built directly into the knobs, providing an intuitive and seamless cooking experience.
Smart Features for Effortless Cooking
- Quick Start Oven Preheat – Reach your desired cooking temperature in no time, allowing you to begin baking or roasting without unnecessary delays. This function also serves as a rapid defrosting mode at low temperatures (85°F - 105°F).
- Folding Grill Coil for Easy Cleaning – The articulating support system allows the electric heating element to lower, ensuring hassle-free access to the oven’s top interior for thorough cleaning.
- Easy Clean Enamel Interior – Special enamel coating prevents grease from sticking, making it simple to wipe away spills and splatters.
Luxury & Safety Combined
- Cold Door with Triple Removable Glass – Designed for enhanced safety, the triple-layered glass door remains cool to the touch, preventing accidental burns while ensuring superior insulation for energy efficiency.
- Soft-Closing Door & Drawer System – High-quality hinges with built-in shock absorbers provide a quiet and smooth closing experience, adding an extra layer of refinement to your kitchen.
- Tangential Cooling Ventilation & High-Density Insulation – Prevents surrounding cabinetry from overheating while maintaining a stable cooking environment.
- Safety Valve Protection – Automatically shuts off the gas supply if the flame is accidentally extinguished, offering peace of mind while cooking.
Timeless Italian Craftsmanship & Design
- Customizable Finishes & Noblesse Frames – Available in standard and RAL custom colors, with elegant metallic finishes on handles and knobs, allowing you to personalize your kitchen with sophistication.
- Cast Iron Pan Supports – Sturdy, indestructible supports ensure stability and durability, providing a functional yet stylish cooking surface.
ILVE Nostalgie 30 Specfications
| Dimensions | |
| Exterior Width | 30" |
| Width | 29.875 |
| Height | 38" |
| Depth | 26.5" |
| Appearance | |
| Color | Midnight Blue |
| Style | Freestanding |
| Cooktop | Sealed Burner |
| Drawer | Storage |
| Fuel Type | Dual Fuel |
| Gas Type | Natural Gas |
| Continuous Grates | Yes |
| Digital Clock | Yes |
| Trim | Copper |
| Handle Shape | Tubular |
| Handle Type | Bar |
| Features | |
| Handcrafted from Italy | Yes |
| High-End Workmanship | Yes |
| Cool Door with Triple Oven Glass | Yes |
| Total Black Nano-Tech Non Stick Coated Burners | Yes |
| Rotisserie | Yes |
| Storage Drawer | Yes |
| Continuous Cast Iron Pan Support | Yes |
| Soft Close Door System | Yes |
| ETL | Yes |
| Oven Features | |
| Total Capacity | 4 cu. ft. |
| Steam-Clean | No |
| Broiler | Yes |
| Sabbath Mode | No |
| Self-Cleaning | No |
| Convection | Yes |
| Digital Temperature Display | Yes |
| Oven Control Type | Digital |
| Steam Oven | No |
| Double Oven | No |
| Temperature Probe | No |
| Interior Oven Light | Yes |
| Cooktop Features |
|
| Burners / Elements | 5 |
| Burners | 5 |
| Cooktop Control Type | Knobs |
| Downdraft Ventilation | No |
| Star-K Certified | No |
| Technical Details | |
| Oven Door | Window |
| Frequency | 60 Hz |
| Weight | 33o lbs |
| Details | |
| Luxury | Yes |
| Series | Nostalgie II |
ILVE Nostalgie II 30 Manual
Storage drawer now easy to remove and install