COVID-19 Coronavirus Updates
Last Updated 4/22
Dear Morealis Customers,
We’re monitoring the impact of the COVID-19 coronavirus around the world and specifically in the United States. We're all together in this, and we will prevail :)
Due to the dynamic and unfolding situation, we will see shipping delays or cancellations for some orders (especially if the item normally ships from a state under a 'Shelter in Place' order or any other mobility / business restrictions). We are cooperating with our suppliers to minimize delays wherever possible. Our return handling time will also be slightly slower as our staff is not at full capacity at this time. Our main priority is ensuring the safety of our customers and employees as well as ensuring all packages arrive to you. We will follow all CDC guidelines and be extra cautious during these trying times.
Please note that carriers such as USPS, FedEx, and UPS have announced delays in their service as well.
Rest assured that our customer service staff is working remote to full capacity to handle all of your concerns. If you need to reach out to the customer service team, simply click this link: Submit Support Ticket
Thank you for your continued support and patience during these difficult times!